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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marlando smith

July 24, 2026

5  out of  5
rating by marlando smith
"Trevor p is who I talked to about switching from my current insurance company. Trevor made switching swift and easy, he was very knowledgeable with my questions and quote me a price i couldn't refuse for my home owners insurance and auto. Extremely happy that I did the switch. Wish I had spoke wit Trevor P a year ago. Mr Chad B he deserves a raise."
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Emelia Johanns

July 24, 2026

5  out of  5
rating by Emelia Johanns
"Customer Care Representative, Mary, was extremely helpful in updating my insurance policy and sending over the new documents quickly! Highly recommend this agency!"
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Nick Frantz

July 24, 2026

1  out of  5
rating by Nick Frantz
"Did an insurance quote online with State Farm. Got a call from this agency SEVEN TIMES within three hours the next morning. I finally answered on the 7th call telling them I found a good rate and not to call, hung up, then THEY CALLED ME AGAIN! Absolutely ridiculous. Should be reported for phone spamming. Will also let State Farm corporate know as well!"
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diz gil

July 23, 2026

5  out of  5
rating by diz gil
"Sam was really helpful"
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Gabrielle Hoeger

July 22, 2026

5  out of  5
rating by Gabrielle Hoeger
"Very simple process to get set up over the phone!"
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Paul Lewandowski

July 22, 2026

5  out of  5
rating by Paul Lewandowski
"Great service and very nice to work with."
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Rosalea Ragland

July 22, 2026

5  out of  5
rating by Rosalea Ragland
"Efficient, respectful,great"
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MARK COLBERT

July 22, 2026

5  out of  5
rating by MARK COLBERT
"JUSTIN - HELPED OUT WITH FILING MY CLAIM AND GAVE GREAT CUSTIMER SERVICE"
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Thomas Entgelmeier

July 22, 2026

5  out of  5
rating by Thomas Entgelmeier
"Sam was helpful, best rates I could find in town"
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Mandy Johnson

July 21, 2026

5  out of  5
rating by Mandy Johnson
"SAM was the agent that helped me! He was tentatively listening to what I needed, he didnt rush me and helped me find the best policy that would work for me! It was quick easy and im very happy with the price!"
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邱霈欣

July 21, 2026

5  out of  5
rating by 邱霈欣
"I had a great experience working with Sam. As a first-time car insurance customer, I had a lot of questions, and Sam was incredibly patient in explaining everything to me from the beginning. He took the time to go over my coverage options, deductibles, and answered all of my questions clearly without making me feel rushed.

I highly recommend Sam to anyone looking for an insurance agent who is honest, patient, and truly cares about helping his clients."
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Elizabeth Pierman

July 21, 2026

5  out of  5
rating by Elizabeth Pierman
"I can’t say enough about Sam was and awesome guy, he helped us with all our insurance needs. We would definitely recommend him."
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Abi Isabelle

July 21, 2026

5  out of  5
rating by Abi Isabelle
"They made setting up my insurance policy superrrrr easy! 10/10 I absolutely would recommend their agency"
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Tiffany Hardemon

July 21, 2026

5  out of  5
rating by Tiffany Hardemon
"Christina was amazing to work with! She took the time to review my policy and found ways to lower my insurance costs while making sure I still had the coverage I needed. She was knowledgeable, friendly, and made the whole process easy. I highly recommend Christina to anyone looking for great customer service and savings!"
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Darius Stewart

July 21, 2026

5  out of  5
rating by Darius Stewart
"State Farm has always been great, and this was no exception when I recently had to transfer rental insurance from my old residence to the new one. Hallie was extraordinarily courteous, making sure to complete the necessary changes in a timely manner. Excellent customer service."
We responded:
"Dairus, thank you for the review! We appreciate your business!"
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Dallas Bryan

July 20, 2026

5  out of  5
rating by Dallas Bryan
"I’ve been a member for a solid decade, and never had any reason to complain. Staff is consistently helpful, thoughtful, and respectful. Hallie is my primary point of contact at Chad Burtch’s office. She’s always been prompt with her assistance and understanding while maintaining a level of respect and friendliness that is rare to see these days."
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Dustin Spencer

July 20, 2026

5  out of  5
rating by Dustin Spencer
"All I can say is WOW! I’m relocating from Utah to Iowa and even though I had State Farm in Utah, Trevor Paul at Chad Burtch State Farm saved me several $100 per month! Trevor took the time, made sure I was satisfied and ensured all my coverages were set for my move! I’m so glad I found them!"
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Callie Borst

July 20, 2026

5  out of  5
rating by Callie Borst
"I worked with Sam P. on getting a home, auto and umbrella bundle. He was very thorough and easy to work with. Helped me compare a competitor quote and explain differences. Would recommend!"
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Jose Gutiérrez

July 20, 2026

5  out of  5
rating by Jose Gutiérrez
"Hallie was great!"
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Timales

July 16, 2026

5  out of  5
rating by Timales
"Eric is very helpful and kind!"
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John Herrera

July 15, 2026

5  out of  5
rating by John Herrera
"Sam was amazing. Helped me get insurance on my vehicle in what felt like only 5 minutes. Great attitude and easy to work with."
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David Tran

July 15, 2026

5  out of  5
rating by David Tran
"Eric was an amazing agent! He made the insurance process so easy for me. Thank you."
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Elizabeth Kafer

July 15, 2026

5  out of  5
rating by Elizabeth Kafer
"Sam made transferring my insurance coverages from California to Iowa an easy and seamless process! Topnotch service and fantastic experience!"
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Kim M

July 14, 2026

5  out of  5
rating by Kim M
"Christina the account representative was so patient and always answers all my questions. She is very acknowledgable on the different products and the additional endorsement."
We responded:
"Thank you, Kim, for your kind words about Hunter. We're delighted to hear that he has been patient and knowledgeable in assisting you. Your satisfaction is our priority, and we appreciate your trust in our services."
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Arianna Abrahamson

July 14, 2026

5  out of  5
rating by Arianna Abrahamson
"Trevor was a huge help with swapping over insurance companies!"