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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cody Sanders

Cody Sanders

August 6, 2026

5  out of  5
rating by Cody Sanders
"I had ran into an issue with a exotic car rental and was told that state farm had better insurance policies compared to everyone else. Being i had progressive. (A terrible company. Last resort for any insurance offered). Trevor Paul help me figure out an all new policy that compared to my previous policy and turned out to be even better. Trevor was very understanding to what I was looking for and answered every question I had thrown at him. Thank you trevor for not only giving my a better insurance policy, but also fixing my vacation! You're awesome brother! Can't wait to see you out on the lake!"
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Derrick Halverson

August 6, 2026

5  out of  5
rating by Derrick Halverson
"Great agency. All the agents ive ever contacted are friendly, fast, and super helpful."
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Jenifer Fechner

August 4, 2026

5  out of  5
rating by Jenifer Fechner
"Trevor was easy to work with."
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Alex Gilbert

August 4, 2026

5  out of  5
rating by Alex Gilbert
"Chad was always super helpful and a great guy to work with 👍"
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Charlie Koltonowski

August 3, 2026

5  out of  5
rating by Charlie Koltonowski
"Mary was very helpful and quick in response to my questions. It was very smooth and easy!"
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Juliah Nyamoita

August 3, 2026

5  out of  5
rating by Juliah Nyamoita
"Mary was great when I called to change my insurance. Thank you for your help!"
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Doreen Moore

August 3, 2026

5  out of  5
rating by Doreen Moore
"Very pleasant people working for Chad, they have been quite helpful. Set up my policy very nice. Chad is also very helpful and friendly."
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Michelle Johnson

July 30, 2026

5  out of  5
rating by Michelle Johnson
"This office is great. They are quick to respond and get you what you need. No matter who answers the phone they get the job done."
Profile photo of Chauvene Mayenikini

Chauvene Mayenikini

July 30, 2026

5  out of  5
rating by Chauvene Mayenikini
"I love this agency—the people are so kind! They’ll do whatever it takes to solve your problem, and if an issue arises, they take such good care of you that you won’t even feel stressed. You guys are heroes! 🫂🫂"
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Natalie Veldhouse

July 30, 2026

5  out of  5
rating by Natalie Veldhouse
"Sam was really helpful setting up new policies & thorough in answering questions"
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George Michael

July 30, 2026

5  out of  5
rating by George Michael
"Using state farm for renters liability insurance, and the process to get set up was quick and easy. Worked with Eric and he was very helpful"
Profile photo of D. S.

D. S.

July 29, 2026

5  out of  5
rating by D. S.
"Sam was very helpful over the phone to help us with some changes to our car insurance! Glad to have a reliable agency nearby!"
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Patti Smith

July 29, 2026

5  out of  5
rating by Patti Smith
"Rental insuranc policy. Christina was great"
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Ann Eckman

July 28, 2026

5  out of  5
rating by Ann Eckman
"I had an insurance/vehicle registration issue between the two states I was living in. This issue was going to result in my vehicle’s registration being revoked. It was literally the eleventh hour, on a Friday afternoon, in a panic, I contacted Chad Burtch’s State Farm Office. Christina, a Customer Service Representative answered the call. She was very calming and reassuring. Christina went above and beyond for me. Within a few hours the problem was solved. She had to jump thru some hoops. She went above and beyond. Everything was taken care of and I was able to travel with the documentation I needed to confidently travel across country. I really feel that currently, customer service has taken a downward turn. It is so refreshing to have a person in customer service representative who actually cares, AND who is a person, not AI or a recording saying press #1,2,3,4,5 etc."
Profile photo of Larry Kling

Larry Kling

July 28, 2026

5  out of  5
rating by Larry Kling
"Sam at this agency is amazing. Saving a bunch of money on our insurance needs. I haven’t kept up on rates for a while, my old agent sold his business and I was with him 35 years and had become a good friend."
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Jane Syme

July 27, 2026

5  out of  5
rating by Jane Syme
"Trevor was awesome and made the process easy, fast, and efficient!"
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Jenna Casey

July 27, 2026

5  out of  5
rating by Jenna Casey
"RG thoroughly explained the policies and benefits that I signed up for, and made the process seamless. He provided me a better quote than I have ever received from any other insurances and his customer service was a 10/10 as he was polite and friendly. I’m very happy to have made the switch to State Farm."
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marlando smith

July 24, 2026

5  out of  5
rating by marlando smith
"Trevor p is who I talked to about switching from my current insurance company. Trevor made switching swift and easy, he was very knowledgeable with my questions and quote me a price i couldn't refuse for my home owners insurance and auto. Extremely happy that I did the switch. Wish I had spoke wit Trevor P a year ago. Mr Chad B he deserves a raise."
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Emelia Johanns

July 24, 2026

5  out of  5
rating by Emelia Johanns
"Customer Care Representative, Mary, was extremely helpful in updating my insurance policy and sending over the new documents quickly! Highly recommend this agency!"
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Nick Frantz

July 24, 2026

1  out of  5
rating by Nick Frantz
"Did an insurance quote online with State Farm. Got a call from this agency SEVEN TIMES within three hours the next morning. I finally answered on the 7th call telling them I found a good rate and not to call, hung up, then THEY CALLED ME AGAIN! Absolutely ridiculous. Should be reported for phone spamming. Will also let State Farm corporate know as well!"
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diz gil

July 23, 2026

5  out of  5
rating by diz gil
"Sam was really helpful"
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Gabrielle Hoeger

July 22, 2026

5  out of  5
rating by Gabrielle Hoeger
"Very simple process to get set up over the phone!"
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Paul Lewandowski

July 22, 2026

5  out of  5
rating by Paul Lewandowski
"Great service and very nice to work with."
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Rosalea Ragland

July 22, 2026

5  out of  5
rating by Rosalea Ragland
"Efficient, respectful,great"
Profile photo of MARK COLBERT

MARK COLBERT

July 22, 2026

5  out of  5
rating by MARK COLBERT
"JUSTIN - HELPED OUT WITH FILING MY CLAIM AND GAVE GREAT CUSTIMER SERVICE"