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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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West Clausen

March 13, 2026

5  out of  5
rating by West Clausen
"RG was very knowledgeable and answered all of my questions with ease. I am very happy with the extra coverage I now have and my only regret is not switching to State Farm sooner. Thanks again!"
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Denis Kraina

March 12, 2026

5  out of  5
rating by Denis Kraina
"Customer service is very helpful with any questions I have."
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Thos Asmith

March 12, 2026

5  out of  5
rating by Thos Asmith
"I called and spoke with Amy Noble morning. As always, she, like the rest of the staff, was very courteous and friendly and took direct action on my request for help with potential roofing job after hailstorm last night. Our homeowners insurance is with this agency."
We responded:
"Glad to hear you continue to have a good experience with our Iowa City insurance agency. Please call us anytime you need anything!"
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Angela M

March 12, 2026

5  out of  5
rating by Angela M
"Gave Hallie a call from the dealership and she was able to add a new vehicle within minutes... during the lunch hour! I appreciate her quick and painless assistance to expedite the necessary coverage."
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Leslie B

March 11, 2026

5  out of  5
rating by Leslie B
"Christina was super helpful in reviewing and explaining all our policies, particularly with respect to changes in them this year. She is clearly knowledgeable."
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Deniz Öztürk

March 11, 2026

5  out of  5
rating by Deniz Öztürk
"Great experience working with Hallie at Chad Burtch State Farm. She responded to my emails very quickly and helped complete everything in a fast and smooth way. Highly recommend!"
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Timothy Barrett

March 10, 2026

5  out of  5
rating by Timothy Barrett
"Hallie was very helpful on several occasions, prompt and courteous as well. Other staff have been helpful in a similar way."
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Judy Roehl

March 10, 2026

5  out of  5
rating by Judy Roehl
"I just had a conversation with Christina and she was extremely helpful, knowledgeable, and interested in helping me with my concerns/questions. She gave me some suggestions and followed up with solutions to my concerns. I am very pleased that I made the call as I was initially hesitant to do so. She is a keeper!"
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Crystal Bouquet

March 10, 2026

5  out of  5
rating by Crystal Bouquet
"I’ve had insurance through this office for years. Customer service is great and Christina was so helpful this morning when I called with questions."
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Carson Forbes

March 9, 2026

5  out of  5
rating by Carson Forbes
"This team is awesome! Everyone is so helpful and nice (shoutout Hallie)"
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Caleb Green

March 9, 2026

5  out of  5
rating by Caleb Green
"Great service from friendly people. 10/10"
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Matt Robbins

March 5, 2026

5  out of  5
rating by Matt Robbins
"Outstanding customer service. Last year I had a small collision claim and State Farm handled it seamlessly. My policy just renewed, and my premium actually went down for the same coverage. Highly recommend."
We responded:
"We appreciate it, Matt. Thank you for being our State Farm customer!"
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Catnip HarrKuhn

March 4, 2026

5  out of  5
rating by Catnip HarrKuhn
"Eric was more than helpful in answering the various questions I had!"
We responded:
"Christopher, thank you for the 5-star review! We appreciate your business!"
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Roxzen Medina Sanchez

March 3, 2026

5  out of  5
rating by Roxzen Medina Sanchez
"Sam seemingly randomly decided to contact me about my insurance details and got me signed up with a life insurance policy that completely forgot I kinda needed since the world is moving and so am I, it’s good to be prepared and insured. Huge thanks to Sam, always a pleasure! Super fun and easy to talk with as well! I’m thinking of buying a motorcycle sometime during this summer so I’ll be contacting him regarding insurance too since he always seems to get me the best rates."
We responded:
"Hi Roxzen, thank you for the review! We're glad Sam was able to get you taken care of and covered!"
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Алена Некушина

March 3, 2026

5  out of  5
rating by Алена Некушина
"I would like to express my appreciation for the professional and prompt service. The agent responded quickly to my request, provided clear explanations, and helped resolve the matter efficiently. I highly recommend him/her as a responsible and competent professional."
We responded:
"So glad we were able to help you out! Thank you for being our State Farm customer!"
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Susan Eberts-Mentink

March 2, 2026

5  out of  5
rating by Susan Eberts-Mentink
"Chad answered all my questions."
We responded:
"Hi Susan, thanks for the review. Reach out anytime!"
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Joseph Mulvihill

March 2, 2026

5  out of  5
rating by Joseph Mulvihill
"These guys rock"
We responded:
"Thank you for the review, Joseph!"
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Anthony Hood

March 2, 2026

5  out of  5
rating by Anthony Hood
"Great service. Great agents"
We responded:
"Thanks for the review, Anthony!"
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Jeanne Fung

February 26, 2026

5  out of  5
rating by Jeanne Fung
"As always, customer service is prompt, efficient and accurate. Always appreciate speaking to an actual person who can help when it comes to insurance questions and issues."
We responded:
"Thanks for the review Jeanne, we appreciate your business!"
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Rebekah Truhan

February 26, 2026

5  out of  5
rating by Rebekah Truhan
"Sam was fantastic! Gave me amazing, detailed information, which gave me alot of confidence moving forward."
We responded:
"We appreciate the review, Rebekah. Thanks for being our State Farm customer!"
Profile photo of Christina Trout

Christina Trout

February 25, 2026

5  out of  5
rating by Christina Trout
"I’m so thankful to have a local State Farm office. I had questions about our coverage after changing vehicles. Amy answered the phone and answered questions right away. No long phone trees or strangers who don’t know what’s going on with our policies."
We responded:
"Hi Christina, so glad Amy was able to help you out! Thanks for being our State Farm customer"
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DW39571

February 25, 2026

5  out of  5
rating by DW39571
"Very patient, took the time to answer questions and was not pressured."
We responded:
"Thank you for your review!"
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Connie Gullett

February 17, 2026

5  out of  5
rating by Connie Gullett
"Christine did an excellent job of providing me with all the information I needed as well as answered any questions I had."
We responded:
"Hi Connie, thank you for your review!"
Profile photo of Jana Pospisil

Jana Pospisil

February 11, 2026

5  out of  5
rating by Jana Pospisil
"Chad was amazing and saved me quite a bit of money. He was very knowledgeable and easy to talk to. He went through everything with me and gave me multiple quotes. Thanks Chad!!"
We responded:
"Hi, we appreciate the review. Thank you for being our State Farm Customer!"
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Serena Gurung

February 9, 2026

5  out of  5
rating by Serena Gurung
"Don't normally post reviews but this one is more than deserving! My husband and I are in the process of purchasing a home so we have been looking for a good home insurance policy. I was recommended State Farm by a coworker and I am so glad I reached out! The rates were way better than any others I had found and the service was amazing! Shoutout to Sam for his patience in answering our many questions and crunching numbers for us! We were able to get a quote for auto and homeowners insurance and actually ended up switching our auto after seeing the rates. The timely service and smooth process of it all was more than satisfactory! Would recommend!"
We responded:
"Thank you so much for your review, Serena! Welcome to our office, we're here to help out anytime!"