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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Douglas

June 3, 2025

5  out of  5
rating by William Douglas
"Very nice service, not pushy and helped us understand what we were getting. Would definitely recommend getting a quote from them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevin Lewis

June 3, 2025

5  out of  5
rating by Kevin Lewis
"Sam was extremely helpful during the whole process. Couldn't have been happier with the end results."
We responded:
"Kevin, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Pat Reichard

June 3, 2025

5  out of  5
rating by Pat Reichard
"Jake's is awesome and bew just what I needed in a policy. He has my business. Thanks Jake"
We responded:
"Pat, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Caleb Franzen

June 3, 2025

5  out of  5
rating by Caleb Franzen
"Great service!!"
We responded:
"Caleb, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Declan Flanagan

June 2, 2025

5  out of  5
rating by Declan Flanagan
"John was able to help me with all my needs! I very much recommend this team to anybody."
We responded:
"Declan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cheyenne Meow :3

June 2, 2025

5  out of  5
rating by Cheyenne Meow :3
"Absolutely lovely experience! My first phone call to go over my new policy I set up online was very pleasant, and they were very clear and kind about what all of my options were. My car recently broke down and I called to ask for specifics on towing information. I spoke with a lovely person named Hallie. Hallie was absolutely wonderful!! They made my day first thing in the morning! I'm rather awkward on the phone, and they told me my laughter was infectious! That kindness carried with me the entire day! I highly recommend!"
We responded:
"Cheyenne, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rachel Ngalula

June 2, 2025

5  out of  5
rating by Rachel Ngalula
"Great customer service, affordable renters insurance."
We responded:
"Rachel, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Erik Sonnenburg

May 31, 2025

5  out of  5
rating by Erik Sonnenburg
"Sam was fantastic to work with! He helped me bundle my home and auto insurance, and made the whole process easy and stress-free. He answered all my questions clearly and was super knowledgeable and professional throughout. I really appreciated how smooth everything went. Highly recommend Sam and the team at Chad Burtch State Farm!"
We responded:
"Erik, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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saurav katuwal

May 30, 2025

5  out of  5
rating by saurav katuwal
"John was super helpful, calm and clear. He helped me set up my renters insurance and transfer my auto insurance so that I could be benefited. Because of his excellent service, I recommended two of my friends to John for their auto and renters insurance."
We responded:
"Saurav, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Charlie Coutu

May 30, 2025

5  out of  5
rating by Charlie Coutu
"Very prompt and helpful agents!"
We responded:
"Charlie, thank you for the review. We appreciate your feedback and insurance business!"
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wanda edwards

May 30, 2025

5  out of  5
rating by wanda edwards
"Very nice people to work with always wanted to make sure things were they way we wanted them and all the staff there is awesome to work with thank you so much for all you guys do"
We responded:
"Wanda, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Moore

May 30, 2025

1  out of  5
rating by Robert Moore
"The worst communication I've ever dealt with. After selling me a policy they stopped by my house and said I had 2 weeks to put siding on my shop or they were dropping me. I did a tge work they asked of me. Which was very short notice and had to ask family to help. I've been in limbo for a month not knowing if I have coverage. It's crazy how they won't give me straight answer. Do I have coverage?? Agent: we will get back to you... (for a month!!!) Terrible customer service."
We responded:
"Robert, we’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and will work to improve. "
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team byrge

May 30, 2025

5  out of  5
rating by team byrge
"Hunter at State Farm is really good!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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shannon zubrod

May 28, 2025

5  out of  5
rating by shannon zubrod
"Carson was a dream to work with"
We responded:
"Shannon, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Henderson

May 28, 2025

5  out of  5
rating by Sarah Henderson
"Hunter has been a fabulous insurance agent for me as I have been navigating rental and car insurance changes. He's super responsive, punctual, and knows his stuff. Highly recommend working with these folks for your insurance needs!"
We responded:
"Sarah, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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michael brakel

May 28, 2025

5  out of  5
rating by michael brakel
"I searched online most of the day checking prices. look's like i can save $2400 a year by going to state farm .like wow right ! rep at state farm was great looking at all options ,took time and done well ,thank you john."
We responded:
"Michael, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nalen Brockman

May 28, 2025

5  out of  5
rating by Nalen Brockman
"Sam Patterson, a State Farm insurance agent, offered outstanding service, promptly addressing all my inquiries and delivering notable savings. I was very happy to work with him on My insurance policy."
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rene patterson

May 28, 2025

5  out of  5
rating by rene patterson
"SAMS ATTENTION TO DETAIL MADE ME FEEL SECURE. I HAVE FAITH HE KNOWS WHATS BEST FOR ME IN THE MARKET."
We responded:
"Rene, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Emma Bell

May 27, 2025

5  out of  5
rating by Emma Bell
"Excellent home insurance coverage options and personalized support offered. Each person we worked with really seemed to care and take the time to get to know us. Thank you!"
We responded:
"Emma, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chuck Montgomerie

May 27, 2025

5  out of  5
rating by Chuck Montgomerie
"We traded our car for a newer model. I wasn’t sure I had activated the drive safe pod correctly. Eric walked me through the process. I’ve had State Farm since Ellis Flaws knocked on our door 50 years ago. We moved six times but I’ve always had State Farm. Great service and great agents!"
We responded:
"Chuck, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Reinier Merińo

May 27, 2025

5  out of  5
rating by Reinier Merińo
"Tengo muy buena experiencia con el servicio que nos brinda state farm en especial el sr Gustavo Gaytan"
We responded:
"Reinier, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kimberly Brouwer

May 26, 2025

5  out of  5
rating by Kimberly Brouwer
"I purchased auto, home and an umbrella policy from Sam. Totally on line and done effectively and efficiently. I would highly recommend."
We responded:
"Kimberly, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jarod Reitz

May 23, 2025

5  out of  5
rating by Jarod Reitz
"Worked with Jake and he made eveything super easy and went through everything and explained what it all consists of. Made the switch over to then for my insurance now. Thanks"
We responded:
"Jarod, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gabe Baird

Gabe Baird

May 22, 2025

5  out of  5
rating by Gabe Baird
"Super easy and efficient experience updating my renters insurance for a new apartment. Hallie was incredibly helpful—quick to respond, clear on what was needed, and took care of everything fast. I’ve been with Chad Burtch’s office for a while now and they’ve always been reliable. Highly recommend them for anyone looking for hassle-free insurance service."
We responded:
"Gabe, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brady Nelson

May 22, 2025

5  out of  5
rating by Brady Nelson
"First time buying insurance and Jake made the process very easy. It was a very good and professional experience!"
We responded:
"Brady, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"