State Farm® Insurance Agent Chad Burtch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sumit Dhital
July 3, 2025
5
out of
5
rating by Sumit Dhital
"John Kubrak is really helpful and patient. He guided me through the whole process of getting insurance policy set up. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mohamed Mohamed
July 3, 2025
5
out of
5
rating by Mohamed Mohamed
"I like the service and how the employees treated me"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Darlene Zawojski
July 3, 2025
5
out of
5
rating by Darlene Zawojski
"Needed a rental policy for my daughter. I’m so thrilled to say Hallie was so helpful in getting my policy explained, written and sent in minutes! Outstanding customer service if I could rate more stars I would! Thank you Hallie!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patrick Bennett
July 3, 2025
5
out of
5
rating by Patrick Bennett
"Sam was awesome saved me a ton of money today!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Craig Nordlund
July 2, 2025
5
out of
5
rating by Craig Nordlund
"Jake was super helpful.super easy to get a quote and change, thanks Jake at State Farm. Seriously its Jake"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Yusuf Sermet
July 2, 2025
5
out of
5
rating by Yusuf Sermet
"Highly recommended; special shout out to Gustavo"
Vinícius Ferreira Rodrigues
July 2, 2025
5
out of
5
rating by Vinícius Ferreira Rodrigues
"I was treated very well by the attendant Carson Forbes, who was super patient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jack Cantorna
July 1, 2025
5
out of
5
rating by Jack Cantorna
"Chad was great"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Harold Likens II
June 30, 2025
5
out of
5
rating by Harold Likens II
"I found the Chad Burtch State Farm office online and gave it a go. I had spoken with Caleb there, and he was very informative in answering all my questions, as I was considering switching from Allstate after being with them for 37 years, after my last auto policy change, which increased. Caleb helped me solidify that decision and knew exactly what he was talking about. So, I eventually switched over two plans with him: better rates, personal customer service, and patience. Thank You, Caleb!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ann Wright
June 28, 2025
5
out of
5
rating by Ann Wright
"I worked with Jake today and he was great. Very patient as I was busy at work. He gave me a great price. I look forward to working with State Farm especially Jake."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Scott Curley (Scooter)
June 28, 2025
5
out of
5
rating by Scott Curley (Scooter)
"Sam was very helpful and nice. Awesome experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stella Roden
June 27, 2025
5
out of
5
rating by Stella Roden
"Representatives were courteous, thorough, and quick!"
We responded:
"Stella, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Synclare Fredericks
June 27, 2025
5
out of
5
rating by Synclare Fredericks
"I recently spoke with representative Jake McBride over the phone to set up a policy. He politely broke down everything and answered all the questions I had about this process over the phone. Very satisfied!"
We responded:
"Synclare, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Chiara Borrelli
June 26, 2025
5
out of
5
rating by Chiara Borrelli
"Very efficient and gave me lots of explanations!"
We responded:
"Chiara, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
B Nordness
June 26, 2025
5
out of
5
rating by B Nordness
"Great service very friendly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Logan Kelly
June 25, 2025
5
out of
5
rating by Logan Kelly
"Super helpful and made the process easy."
We responded:
"Logan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Camden Batchelder
June 25, 2025
5
out of
5
rating by Camden Batchelder
"I have been so impressed with the staff at Chad Burtch's office. More specifically, Carson and Julia! I recently moved from Iowa to Minnesota and saw an increase in my bill, both Julia and Carson have answered all my questions, responded timely, and made such an effort to help me make sure my overall bill was within budget. There are other State Farm agents in Minnesota, but I will be staying with Chad Burtch and his team because of how great Julia and Carson have been. Insurance is a stressful process, but the team works diligently to make it as smooth as possible!"
We responded:
"Camden, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Don Carter
June 25, 2025
5
out of
5
rating by Don Carter
"Chad Burtch provides the best customer service and helps with our son’s policy in Iowa City! Thank you Chad! Erika Carter"
We responded:
"Don, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Caitlyn Ticknor
June 24, 2025
5
out of
5
rating by Caitlyn Ticknor
"Super easy to work with and they always respond very quickly!"
We responded:
"Caitlyn, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Linda R U
June 23, 2025
5
out of
5
rating by Linda R U
"Eric M was great to deal with on setting up renters insurance for our student with great coverage at a great price."
We responded:
"Linda, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Zack Lawrence
June 23, 2025
5
out of
5
rating by Zack Lawrence
"Super helpful David did a great job helping me find good insurance for myself"
We responded:
"Zack, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Daekaree McLean
June 23, 2025
5
out of
5
rating by Daekaree McLean
"Sam was very helpful and answered all the questions I had. Would recommend to anyone needing coverage as it was smooth and simple process for me."
We responded:
"Daekaree, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Badgerbilt LLC
June 23, 2025
1
out of
5
rating by Badgerbilt LLC
"This is an update to a former 5 star review. After quoting me a price, I was contacted the following week (as well as after my first review) and told by Hunter that he had misquoted me and would have to nearly double the premium on one of three vehicles because it was a commercial vehicle. I had informed Hunter during our first conversation that this was an F450. No matter, I had already switched coverage to them so I bit the bullet and paid for their mistake. Then, 6 months later, with zero claims zero tickets zero anything my premium increases by 16 or 17 bucks a month with zero explanation. When I call State Farm, they tell me it’s because the cost of buying parts or fixing my truck (a 2017 Ford F-250) has increased, even though I’ve still made no claim and have received no tickets. I tell the rep this is absolute BS and contrary to their pitch that good drivers and loyal customers receive discounts. I then send an email to Hunter explaining that I was going to bring my home, another three cars (would’ve been 6 ) and three motorcycles over for coverage but would not due to arbitrary price increases. If you think I received a response from Hunter or any other rep from this agency you would be wrong. Not a peep. I’ll be looking elsewhere for my coverage, their customer service is trash."
We responded:
"Thank you for your detailed feedback. We sincerely apologize for the mistake with the commercial vehicle early on. We understand that rate increases made by a carrier can be frustrating, especially when you’ve maintained a clean driving record. Insurance premiums are influenced by various factors, including industry-wide changes in repair costs and claims trends, which can affect pricing even for loyal customers. We apologize if this was not clearly explained and for any inconvenience it caused. It was never our intention to provide unclear information regarding your premium. We strive to offer transparent communication and excellent service, and we regret that we fell short in your case. We understand how important it is to feel valued and heard as a customer. Please feel free to contact our office directly at your convenience."
duane reid
June 22, 2025
5
out of
5
rating by duane reid
"Excellent customer service. Very thorough. Asked all my questions. Thank you sir"
We responded:
"Duane, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Laurel Jenks
June 21, 2025
5
out of
5
rating by Laurel Jenks
"Hallie’s a real one 10/10"
We responded:
"Laurel, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"